Warranty & Service - Nexus Pools Australia

Warranty & Service

Looking For Warranty Registration or Assistance?

Fill out the required details to ensure your warranty is valid and any requests for customer service can be addressed by our team.

Warranty Registration

Fill out the Online Warranty Form for your Nexus Pools Lifetime Warranty to be valid. The form must be submitted within 6 months from receiving the email request.

Warranty Transfer

Request a Warranty Transfer

Warranty Transfers are to be completed by the new homeowner. The previous homeowner will need to supply the Pool Information and Dealer/Installer Information.

Service Request

Request Help With an Issue

Please complete the details of this form for our team to best assist you with your request.

Notice regarding independent nexus pools dealers. Nexus pools products are supplied primarily through a network of independently owned and operated dealers authorised to sell and install various products under a license from nexus pools. These dealers are not owners, employees or agents of nexus pools and nexus pools is not responsible for the actions of these dealers or liable for any related damage to persons, property or nexus pools products. For further information regarding the relationship between nexus pools and its dealers and for related advice to purchasers, please refer to the terms of use and legal information pages of the nexus website.