Nexus Pools FAQs
Welcome to Nexus Pools’ FAQs page, your go-to resource for answers about who we are and our fibgreglass pool shells. Whether you’re diving into pool exploring our designs, or researching more about our pools, find solutions to your inquiries here. Simplify your pool ownership journey with Nexus Pools’ FAQs.
It is critical that you do not empty your swimming pool or lower the level of the swimming pool water below the skimmer box; to do so will void your Lifetime Structural Warranty. Please refer to your Nexus Pools Warranty for more information.
Yes, with proper heating and maintenance, fibreglass pools can be used year-round in many climates.
A smooth gelcoat surface reduces algae growth and makes cleaning easier.
In some regions, it is perfectly okay to leave your pool running all year long. In colder climates, winterising your pool is highly recommended. Please discuss any winterising concerns with your Authorised Nexus Pools Dealer. Please refer to your Nexus Pools Warranty for more information.
Regular maintenance includes cleaning, balancing water chemistry, and checking equipment. Please refer to your Nexus Pools Warranty for more information.
A fibreglass pool should be filled to the halfway mark of the skimmer box opening.
Refilling your fibreglass pool depends on evaporation and usage.
Fibreglass pools require weekly cleaning, regular chemical checks, and seasonal winterisation are recommended. Please refer to your Nexus Pools Warranty for more information.
For the popular chlorine or saltwater systems, pH balancers and algaecides are important. Always refer to the Owner Instructions provided to you by the supplier for the correct operating procedures for the use of chemicals. Talk to your local pool shop for more in-depth information. Please refer to your Nexus Pools Warranty for more information.
Prevent algae growth in your fibreglass pool by maintaining proper water chemistry, use algaecides as needed, and ensuring good circulation.
For a fibreglass pool, a standard pool vacuum, leaf skimmer, and automatic pool cleaner are recommended to help maintain your pools health. Please chat with your Authorised Nexus Pools Dealership for more information.
Nexus Pools features a non-slip surface on all pool and spa floors, seats, and steps. This discreet non-slip texture enhances safety without detracting from the sparkling appearance of the Aquaguard finish. Additionally, the fibreglass surface prevents concrete burns, ensuring a comfortable experience while enjoying your time in the swimming pool.
Yes, your fibreglass pool must be fenced. It is critical for everyone’s safety that you are aware of your legal obligations in terms of fencing your swimming pool. In many jurisdictions, no water may go into a pool until it is properly fenced. There are strict laws in relation to the fencing of swimming pools. It is critical that you investigate with your local Council or Authority regarding the fencing laws that apply to your location. Your Authorised Nexus Pools Dealership will be happy to provide you more advice.
Nexus Pools fibreglass pools are not designed for pool slides. This means that each Nexus Pools fibreglass pool is not designed for the installation and use of a pool slide. Installing a slide into a Nexus Pools fibreglass pool could result in serious injury, paralysis or death.
Nexus Pools fibreglass pool shells are designed with safety in mind, including smooth surfaces and options for safety features. However, please always watch your children and never leave them unattended. Do not allow anyone of any age to swim alone no matter how experienced they are as swimmers. More information can be found online such as https://www.rch.org.au/kidsinfo/fact_sheets/Safety_Swimming_pools/ and https://www.royallifesaving.com.au/stay-safe-active/communities/how-to-keep-children-safe
Yes, but additional site preparation may be needed for proper installation. Please contact your Authorised Nexus Pools Dealership for more information.
Please discuss drainage with your Authorised Nexus Pools Dealership, they will provide you advice on adequate drainage around your Nexus Pool.
Yes, there are compact fibreglass pool designs available in the Nexus Pools range that fit smaller spaces.
Nexus Pools are primarily designed for in-ground installation; above-ground options are limited and must be discussed with your Authorised Nexus Pools Dealership.
Installation typically involves site preparation, delivery of the Nexus Pools swimming pool shell, excavation, and setting the pool shell in place, followed by plumbing, electrical work and any other add-ons you have contracted with your Authorised Nexus Pools Dealership. Your Authorised Nexus Pools Dealership will be happy to provide you more advice.
While some homeowners attempt DIY installations, it’s recommended to hire a professional for proper fibreglass pool installation. Nexus Pools has Authorised Dealerships in various areas.
When installing a fibreglass pool, consider sunlight exposure, access, local regulations, and proximity to utilities. Your Authorised Nexus Pools Dealership will be happy to provide you advice regarding these issues.
Installation can be completed in as little as a few weeks, depending on site and weather conditions, additional features and your Dealer’s schedule. Please talk to your Authorised Nexus Pools Dealership for more information.
As part of your Nexus Pools purchase you may have also purchased other pool products such as pool equipment, pool covers etc. Explore Industries, the manufacturer of Nexus Pools swimming pool shells, does not manufacture these products. Please refer to the manufacturer’s warranty and user guides for more information.
For warranty-related issues, please reach out to your Authorised Nexus Pools Dealership to begin the warranty process.
Nexus Pools fibreglass pools have a Lifetime Warranty. Please check your Warranty for the terms and conditions of your Lifetime Warranty.
A certified Explore Industries technician can only undertake repairs on a Nexus Pools swimming pool. Should you have any repair issues please contact the Authorised Nexus Pools Dealership you are contracted with directly who will begin the process. To have repairs undertaken by someone not authourised by Explore Industries may void your Lifetime Structural Warranty.
Nexus Pools fibreglass swimming pool shells are designed to be flexible and resistant to cracking under normal site conditions and with proper maintenance as outlined in your Warranty.
Nexus Pools offers a Lifetime Warranty on the swimming pool shell. You will be emailed a copy of your Warranty soon after your pool is installed. Please complete the Online Warranty Form to register your Nexus Pools Lifetime Warranty. The form must be submitted within 6 months from receiving the email request. It is highly recommended to check your Junk Inbox approximately a month after the Nexus Pools shell has arrived. Once you have submitted the online form you will receive a confirmation email which indicates completion of your Warranty.
Many Dealers offer financing options, check with your Authorised Nexus Pools Dealership for details.
Nexus Pools fibreglass swimming pools can enhance property values, making homes more attractive to buyers.
Prices vary based on factors such as size, features, installation costs, and any additional elements like pool fencing, tiling, and landscaping. For specific pricing, please chat with your Authorised Nexus Pools Dealership.
Yes, many homeowners choose to add decking for aesthetics and functionality. Please chat with your Authorised Nexus Pools Dealership for more information.
At Nexus Pools, heat pumps and gas heaters are commonly used options to heat your fibreglass pool.
Nexus Pools offer compatibility with a variety of modern lighting solutions, including remote-controlled underwater lights and additional feature lighting options such as LED strip lights. Enhance your pool experience with stylish and functional lighting!
Popular fibreglass pool accessories include pool covers, safety fences, heating, lighting, and various cleaning systems. Please chat to your Authorised Nexus Pools Dealership for more information.
Nexus Pools offers a wide range of colours for your fibreglass pool, including stunning blues, vibrant greens, bright whites and natural earth tones. Explore our Pool Colours to find the perfect shade that complements your outdoor space!
While fibreglass pools come in standard designs, some customisation options are available in terms of features and finishes, like Pool Colours.
Yes, Nexus Pools fibreglass pools are compatible with saltwater systems. Chat with your Authorised Nexus Pools Dealership for more information.
Advantages of choosing Nexus Pools include quick installation, low maintenance, durability, and a smooth, comfortable surface. Additionally, we offer many shapes and sizes to fit any yard size, along with an array of colours to complement any home.
Fibreglass pools are a superior choice as they require significantly less maintenance and can be installed much faster than concrete pools. With fibreglass, you get beautiful pre-set designs and colour options, while concrete pools take longer to install. Additionally, fibreglass pools provide a smoother surface that’s more comfortable, making them a better long-term investment.
Quality gelcoats are designed to resist fading, although sunlight over time can cause some discolouration. At Nexus Pools, we employ the Allnex AQUAGUARD® X Colour System, specially designed to withstand the Australian harsh outdoor conditions.
For installation-related issues, please reach out to your Dealer or their nominated Project Manager at your contracted Authorised Nexus Pools Dealership.
The contract details will be in the documentation you have signed. Your agreement will be with the Authorised Nexus Pools Dealership, who may operate under a different name. Your contract is with the Dealer who is independent from Nexus Pools. For more information click on this link https://nexuspools.com.au/legal-information/
Nexus Pools fibreglass pools are durable swimming pool shells crafted from fibreglass, designed for easy installation and long-lasting enjoyment.
All Nexus Pools fibreglass pools are Australian-made and are manufactured in Yatala, Queensland, Australia.
Nexus Pools is a brand specialising in fibreglass swimming pool shells.
This signifies that the Dealership holds exclusive rights to sell the Nexus Pools brand within their area.
A representative from an Authorised Nexus Pools Dealership is contracted to sell the Nexus Pools brand within designated territories. Often referred to as a Dealer, these businesses are responsible for creating pool packages and installing pool shells. These businesses are independent entities and not employees or agents of Nexus Pools’ manufacturer. For more information on the relationship between the Nexus Pools manufacturer and Nexus Pool Dealers click on this link https://nexuspools.com.au/legal-information/
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